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Guide to Runescape Rules and in Game Reporting

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Rule 3. Password Scamming

What is password scamming? It is a scam whereby players are tricked or persuaded into giving away their passwords of their accounts. This rule is crucial for making sure that each and every account is secure.

Here is a list of scenarios that is considered under password scamming:

  • Claiming that Jagex blocks passwords (they don't block passwords)
  • Selling free membership (the scammer will ultimately ask for your password)
  • Claiming to be from Jagex and asks for password
  • Asking for Bank PINs
  • Asking questions related to your recovery questions (when you give them the answers, you are risking your account)

If you find anyone doing the above, report them for the above rule.

FAQs

A player keeps saying the word "pass", is it considered password scamming?

Nope, it is not. There is no evidence that the player is asking for anyone's password, so it is not considered password scamming.

A group of players are discussing about password, what should I do?

They are not breaking rule 3 by discussing passwords, as they are not trying to steal anyone's password.

There is a player who is saying "Buying free membership", what should I do?

Even though it is not considered password scamming, it *is* against the rules of conduct. Report that player under "Encouraging others to break rules" instead.

Rule 4. Cheating/Bug Abuse

What is bug abuse? It is when a player uses an error in game to gain unfair advantage. This rule ensures that the game is fair for all players, so if you find any bugs in game, please send a bug report to Jagex by clicking on "report a bug/fault" on main page. Please do not tell anyone about the bug and not use it again until Jagex has fixed it.

As it is hard to gather evidence of bug abuse in game, the only time you can know is when a player *admits* to bug abuse. If you see anyone admitting to bug abuse, send a query to Jagex, informing them of the details.

FAQs

A player is harassing me in game, is that bug abuse?

No, it is not. If anyone is harassing you in game, add them to ignore. If the player is using extremely vulgar and offensive language, report them under rule 1.

A player is telling everyone about a bug and asking them to try it! What should I do?

In such a case, it is best to report him under "encouraging others to break rules", since the player is encouraging others to do something against the rules.

A player is discussing a bug, is that bug abuse?

Nope, discussing a bug is not against the rules, as long as the player is not using it or encouraging others to use it.

Rule 5. Jagex Staff Impersonation

What is Jagex Staff Impersonation? It is when a player impersonates a Jagex Staff when they are not. All Jagex Staff have a gold crown when they talk in game, so you should know if the player is a staff member or not. This rule is important as it prevents them from being tricked by players who attempts to scam them by impersonating a staff.

Here are some scenarios where it is considered to be under Jagex Staff Impersonation:

  • Claiming to be Jagex and asks for your items or password (report under either item scamming or password scamming)
  • Player's name impersonating a Jagex Staff
  • Claiming to be a player moderator when they are not
  • Claiming to be Jagex to gain trust from a player

If anyone is doing the above, you should report them under rule 5.

FAQs

A player says that his main is a player moderator, is that staff impersonation?

Yes, even if his main is a player moderator, it is impersonation when he says that his main is a moderator on his other accounts.

A player private messages me saying that he works for Jagex and offers to make me a moderator, do you think I should believe him?

Nope, remember that Jagex Staff will only invite you to be a moderator through *online message center*. Also, Jagex Staff has a gold crown when they speak in game (even in Private Messages), so if the player does not have the crown, report him under rule 5.

Rule 6. Account Sharing/Trading

What is account sharing or trading? It is when a player shares an account with another player, or when a player sells an account in game. This rule is there to protect each and every account and to make sure that no player is encouraging other players to trade or share accounts.

If you see anyone admitting to sharing/trading accounts in game, report them under this rule. Anyone who offers to give away their accounts for free or sells their account should also be reported under this rule.

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